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Frequently Asked Questions

Everything you need to know about your Baegumjaan experience

How do I choose the right size?

Our juttis are crafted true to size. Please refer to our Size Guide on each product page for detailed measurements. If you're between sizes, we recommend choosing the larger size for added comfort.

Are Baegumjaan juttis handcrafted?

Yes. Every pair is meticulously handcrafted by skilled artisans using traditional techniques, intricate embroidery, and carefully selected embellishments.

How comfortable are the juttis?

Our juttis are designed to combine elegance with comfort. They feature soft inner lining and cushioned soles, making them suitable for extended wear during celebrations and special occasions.

How long will my order take to arrive?

Orders are typically processed within 2–4 business days and delivered within 5–10 business days, depending on your location.

Can I exchange my order?

Yes, we offer size exchanges subject to availability. Please refer to our Exchange Policy for complete details.

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