Refund policy

Returns & Exchange Policy — Baegumjaan

At Baegumjaan, every pair is handcrafted with care and attention to detail. We aim to provide premium quality products and a smooth shopping experience.

Exchange Policy

We offer exchanges only for:

* Size issues
* Damaged product received
* Wrong item delivered

Exchange Conditions

* Request must be raised within 48 hours of delivery.
* Product must be unused and in original packaging.
* Unboxing video is mandatory for damaged/wrong product claims.
* Exchange is subject to stock availability.

Customers may be required to bear reverse shipping charges for size exchanges.

Returns Policy

We generally do not offer returns or refunds due to the handcrafted and made-to-order nature of our products.

* The product received is defective
* The wrong item was delivered and replacement is unavailable.
Non-Returnable Items

* Customized products
* Sale/discounted items
* Products damaged after use

Contact for Exchanges

baegumjaanstore@gmail.com

baegumjaanstore@gmail.com